We work with Campbell Irvine to provide you with competitive single and annual multi-trip insurance.
Travel Insurance is mandatory for everyone travelling on our holidays
Whilst you hopefully won't have to make a claim, travel insurance is there to protect you in the event that something goes wrong - it can cover you for medical costs should you need treatment abroad; if your flights are delayed and it can cover you if your possessions are stolen whilst travelling. For extra peace of mind, if you need to cancel your holiday before the departure date, cancellation charges are applicable, and you may be able to recoup your losses through your travel insurance (subject to any applicable policy excess).
A Medical Expenses | £10,000,000 |
In Patient Benefit £10 per day up to | £200 |
Criminal injuries £100 per day up to | £5,000 |
B Personal Liability | £2,000,000 |
C Personal Accident | £25,000 |
Permanent Loss of Sight | £25,000 |
Loss of Limb(s) | £25,000 |
Permanent Total Disablement | £25,000 |
Death | £10,000 |
D Cancellation or Curtailment | £3,000* |
E Delayed Departure or Arrival | |
Either compensation up to | £100 |
OR cancellation after 8 hours up to | £1,500 |
Hi-jack of Aircraft £100 per day up to | £3,000 |
Interruption of Transport | £300 |
F Personal Effects | |
(Valuables limited to £350) | £2,000 |
Temporary Loss of Baggage | £100 |
Money | £500 |
Tickets | £1,000 |
Passport and Visas | £250 |
G Legal Expenses | £50,000 |
If you are a non-UK resident, you can obtain a competitive insurance quote from our overseas insurance partner The Travel Insurance Center.
They can be contacted via email at jonah@travelinsurancecenter.com or visit their website www.travelinsurancecenter.com.
This is only a summary of cover; full details of the cover provided are shown on your Policy Document. You will be asked to read it carefully to ensure you are happy with the cover provided which is offered on a Non-Advised basis from an individual insurer.
The policy includes certain terms conditions, exclusions and excesses. In particular cover is excluded for any defined pre-existing medical condition from which you or any person upon whom travel depends are suffering. If in doubt please contact the insurer’s medical help line on 01702 242 7237 or online at www.policyscreening.com/cidirect as additional cover may be purchased directly from the insurer’s medical screening help line for certain pre-exiting medical conditions.
HF Holidays is an unregulated Affiliate Introducer of Campbell Irvine Ltd. who is authorised and regulated by the Financial Conduct Authority. This can be checked on the FCA's register by visiting the FCA's website at www.fca.org.uk or by contacting them on 0800 111 6787.
There is no cover if you travel anywhere that is contrary to FCDO advice.
Yes, all necessary medical emergency and associated expenses will be covered.
Yes, provided you are all insured with us and are all subject to quarantine. You must be able to provide medical evidence from the treating doctor or local authority to confirm the quarantine order.
If you are diagnosed with Coronavirus and cannot travel, cancellation cover would apply so long as your GP confirms the diagnosis and the fact that you are not able to travel.
The policy provides cover for cancellation so long as you are formally diagnosed with an illness that on medical grounds prevents travel and is supported by a medical certificate from your GP.
In the event of a valid cancellation claim, the cancellation section will reimburse irrecoverable costs incurred including Visas which only cover the period of your cancelled trip.
No, in the event that the UK is ordered to ‘Lockdown’ again there would be no cover under the insurance in respect of Cancellation claims.
No, there would be no cover for any costs (accommodation / travel) incurred in the event of the country you are travelling in being locked down.

If the flights we have organised are cancelled or changed, we’ll do everything we can to find alternative transport, with minimal disruption to your holiday
If we cancel your holiday, we honour all refund requests

We know that peace of mind is priceless, so we’ll always go above and beyond to meet – and exceed – expectations
If the flights we have organised are cancelled or changed, we’ll do everything we can to find alternative transport, with minimal disruption to your holiday

A British heritage brand with 111 years of experience
Offering a choice of over 260 itineraries in nearly 40 countries
Run as a co-operative with 40,000-plus members

If the flights we have organised are cancelled or changed, we’ll do everything we can to find alternative transport, with minimal disruption to your holiday
If we cancel your holiday, we honour all refund requests

We know that peace of mind is priceless, so we’ll always go above and beyond to meet – and exceed – expectations
If the flights we have organised are cancelled or changed, we’ll do everything we can to find alternative transport, with minimal disruption to your holiday

A British heritage brand with 111 years of experience
Offering a choice of over 260 itineraries in nearly 40 countries
Run as a co-operative with 40,000-plus members
© 2026 HF Holidays Limited. Registered in England, number 5713R. VAT Number 125 4899 87. All Rights Reserved.
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