We have a NEW My Account section on our website. This is different to the Manage My Booking area which you may have used before, and you will need to register for an account before you can log in.
Registering is simple. Enter your first name, surname and the email address you provided to HF Holidays when you booked and then set a password. You will then receive an email with a link to verify your account.
You must verify your account within 24hrs of receiving the email. Be sure to check your junk or spam folder in case the verification email was directed there.
If you don’t have one already, you can set up an online account with us at My Account-Register. Once registered and verified, accessing your online account via My Account is easy. Simply login using the email address and password you provided when you registered.
If you have forgotten your password, you can reset your it here: My Account - Forgot Password
However, if you are still experiencing problems logging into My Account, please don’t hesitate to get in touch and we will be happy to help. You can contact us using the live chat function or call us on 020 3974 8865.

If the flights we have organised are cancelled or changed, we’ll do everything we can to find alternative transport, with minimal disruption to your holiday
If we cancel your holiday, we honour all refund requests

We know that peace of mind is priceless, so we’ll always go above and beyond to meet – and exceed – expectations
If the flights we have organised are cancelled or changed, we’ll do everything we can to find alternative transport, with minimal disruption to your holiday

A British heritage brand with 111 years of experience
Offering a choice of over 260 itineraries in nearly 40 countries
Run as a co-operative with 40,000-plus members

If the flights we have organised are cancelled or changed, we’ll do everything we can to find alternative transport, with minimal disruption to your holiday
If we cancel your holiday, we honour all refund requests

We know that peace of mind is priceless, so we’ll always go above and beyond to meet – and exceed – expectations
If the flights we have organised are cancelled or changed, we’ll do everything we can to find alternative transport, with minimal disruption to your holiday

A British heritage brand with 111 years of experience
Offering a choice of over 260 itineraries in nearly 40 countries
Run as a co-operative with 40,000-plus members
© 2026 HF Holidays Limited. Registered in England, number 5713R. VAT Number 125 4899 87. All Rights Reserved.
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